FAQ

Your questions, answered

Common questions about Odoo, Construction ERP, implementation, pricing and support. Can't find yours? Just ask us.

About AGM

Who is AGM Global Services?

AGM Global Services is an Official Odoo Silver Partner in Qatar and a Construction ERP specialist, serving businesses across the GCC. We implement, customise, integrate and support Odoo ERP.

Where is AGM located?

We're headquartered in Qatar (AGM Card Trading And Services) with a delivery centre in India, serving clients across Qatar, the UAE, Saudi Arabia and the wider GCC.

Is AGM an official Odoo partner?

Yes — AGM is an Official Odoo Silver Partner in Qatar, with certified consultants and experience across Odoo 18 & 19.

What industries does AGM serve?

Construction is our flagship specialism, alongside manufacturing, trading, retail & eCommerce, restaurants & F&B, real estate, automotive, energy and more.

Odoo & ERP

What is ERP?

ERP (Enterprise Resource Planning) is software that runs your whole business — CRM, sales, inventory, accounting, manufacturing and HR — on one connected platform.

Why Odoo?

Odoo is modular, open-source and scalable. You start with the apps you need and grow without vendor lock-in or per-feature upsells — and you own your data.

Is Odoo suitable for small businesses?

Yes — it's modular and scalable, so SMEs can start small and expand over time as they grow.

Cloud or on-premise?

Both are supported — choose cloud hosting or run Odoo on your own infrastructure.

Do you offer Construction ERP?

Yes — Construction ERP is our flagship. It manages BOQ, procurement, project costing, subcontractors, progress billing and retention. See our Construction ERP solution page.

Implementation

How long does an implementation take?

Typically a few weeks to a few months, depending on scope and the modules involved. We give you a clear timeline up front.

What is your implementation methodology?

Discovery & process mapping, configuration, customization, data migration, training, and go-live with hypercare support.

Will you migrate our existing data?

Yes — we clean, map and migrate your data (customers, suppliers, items, opening balances) so you start day one with everything in place.

Do you train our team?

Yes — hands-on training and documentation are part of every project, so adoption is high from the start.

Customization, Integration & Support

Can you customise Odoo to our processes?

Yes — custom modules, workflows, reports and dashboards, built upgrade-safe by certified developers.

Can you integrate Odoo with our other systems?

Yes — websites, eCommerce, payment gateways, shipping, banking, POS and any system with an API, with real-time sync.

Do you offer ongoing support?

Yes — SLA-based support and Annual Maintenance Contracts (AMC) covering issue resolution, monitoring, upgrades and optimization.

How much does it cost?

It depends on your modules, users and scope. Book a free consultation and we'll give you a clear, all-inclusive quote — no hidden per-feature fees.

Still not sure? Talk to us

Get tailored answers for your business from an AGM consultant — no obligation.